Saturday, February 15, 2014

California Armenian Home and written warning to the staff trouble maker Lori Quinn

It seems everyone's favorite flunky nurse is in trouble again.  What does this make?  Ah, that is right...2 written warnings in a period of 30 days for Ms. Lori Quinn aka Loriane Bristol Quinn aka staff trouble maker.

From what we are told, our resident trouble maker is at it again and being rude and unprofessional to resident's family members.  This goes from listening to their conversations and invading their privacy, to taking photos on the floor of the California Armenian Home, text messaging her gang that will even listen to her crap.  Or the worse being insubordinate to her superiors and co workers, making inappropriate remarks to family visitors to extreme bossy behavior and sense of self-righteousness.  The only problem with this is, these are getting reported and the staff will no longer be dragged into Lori Quinn's issues.  They may have had her back before but most grow tired of her game playing at work.  Kissing Yuba's ass or making calls to her superior for her side of the story just isn't making it anymore.  Lori grow up and just do your job and keep your ignorant mouth shut. 

We need to correct Lori Quinn, she remarked to a family member that "the patients pay for use of a room and we cannot remove them or tell them they cannot use an area"  Dear Ms. "Know it all" stupid ignorant Lori. 
The residents are paying for general room, board and care, using certain rooms that are PRE APPROVED is beyond general room, board and care.  Besides the majority do not pay a dam thing as they are on Medicaid, which is what the nursing home industry depends on to pay your measely salary.  So it is the government that pays for most of the services there at the California Armenian Home.  The Home Guild and Ani Guild are trying to raise funds for the remodeling to be completed, that is their business NOT YOURS. 

So lets try to help out our resident trouble maker to understand what it means to be "written up" at work and just what is a written complaint.  Is it serious?  or will Lori be able to con her way out of trouble again with a simple warning?  We will see but the pattern repeats itself with her, she seems to have a hard time with rules and regulations about privacy.  Lori also doesn't respect authority and is a bad example to the other employees that see her get away with calling the police, causing trouble, using a camera to photo graph and video illegally inside the facilty to barging in the board room as if it is her own private area.  The other employees are on to her trouble and are staying away, even though Lori gossips to them all about her issues with certain people some are now reporting her. 

A little friendly suggestion.......because we want to keep Lori at the California Armenian home for another 20 years so she can stay in her happy job and have plenty of time to think about her great job every time she drives up the long driveway to work.  Yes it is serious, it is their way of dismissing you without you having legal recourse because they after all.."warned you" of the behavioral issues.  Here is what you do 1) sign the written warning with an addendum of your side of the story and witness (go ahead drag in the other employees)  2) ask for a copy of everything, and periodically check in with your superior that you are in fact doing the corrective action necessary  3) you could hire an employment lawyer but it is doubtful you have the money for an attorney and trust us...Ed Fanucchi doesn't give a shit about you, he only cares about the liability of the home and turning the image of the home around for more donations.

It's your call Lori, if you can turn it around stay.  But knowing your reputation it's only bound to get worse. 

California Armenian Home gets paid a visit by TJC formally known as JCAHO

Quality and patient safety are of the utmost importance to health care organizations. The standard of care a hospital, physicians' office, pharmacy or nursing home delivers is vital to a patient's well-being and recovery. The Joint Commission (TJC), formerly the Joint Commission on Accreditation of Healthcare Organizations (JCAHO), establishes standards by which health care organizations are expected to perform. These standards are designed to ensure the health of the public

Read more:

Our friends tell us that the TJC auditors paid a visit to the California Armenian Home last week.  Despite all their flaws and shortcomings, more than likely they will receive their accreditation with some sort of small fine and improvement.  Ah it's always about money.   Carry on Yuba, don't worry no one else wants your job, no doubt your handful of ass kissers will make you look good

Accreditation and Certification

  • TJC accredits hospitals, critical access hospitals, long-term care facilities, ambulatory facilities, behavioral care facilities, home care organizations, office-based surgery providers and laboratories. To earn accreditation, these providers must show that they meet TJC's standards for their particular program. TJC certification is awarded to individual, disease-based programs and services. Certification can also be given to health care staffing services.


  • TJC develops standards for each of the programs eligible for accreditation. For example, a hospital has a certain set of standards, while a laboratory has another set. However, all standards are focused on patient safety and quality. TJC uses the same broad categories to define its standards, although not all categories may be applicable to all programs. These categories include emergency management, environment of care, human resources, infection control and prevention, information management, life safety, medication management, individual rights and responsibilities and transplant safety.


  • During unannounced surveys, TJC staff will observe clinical and nonclinical staff. Staff will also randomly choose patient records, then trace that patient's experience from beginning to end to determine if standards are being met. TJC uses this information to grant or deny accreditation or certification. Accredited providers must undergo surveys every three years, with the exception of laboratories, which undergo a survey every two years. Programs receiving certification are also re-evaluated every two years.

Read more:

Wednesday, February 12, 2014

California Armenian Home, Arrests of Nursing Home Employees of a Jewish operated Nursing Home

The laws in California are stiffening up to protect the most vulnerable of our society (our elderly) more funds will be appropriated for home health care in the privacy of a citizen's home instead at the hands of those that are incompetent.

Every Armenian in Central California has been bothered to donate funds to the California Armenian Home but the word is out that this is not an Armenian Facility.  Conversely, countless attempts by the aging Ani Guild and Home Guild to recruit new members has failed, no one under the age of 60 gives a dam about this home.  Yuba has destroyed the reputation with her rude and unprofessional behavior toward members of the Armenian Community which has resulted in the community freezing out donations to this Medicaid nightmare. 
There are more Armenians on the board, and in the Guild than there are residents in the home, approximately 20 members and there are only 15 Armenians in the facility.  They cannot raise funds anymore, because Yuba's reputation precedes her, kicking out Armenian physicians, vendors and families that built the home.   Starting with former Sheriff Steve Magarian's unfortunate experience with the home to Yuba's self dealings with her Croatian buddies at L and J Rehab to the tune of $900K per year.  To the non-Armenan administrative staff that Yuba hand picks so no one can tell the community about the flaws in the everyday operation. 
To Yuba;  Hopefully soon you will retire to your house in San Diego County, there may be time for the Armenians to re market and fix the home to it's original intent "For Armenians by Armenians" The proof is in the donations that are barely under $500K down 70%, it barely covers your salary and bonus.  However, with the nice kick back you get from J and J Rehab it makes it worthwhile.  The best thing is for the home to be sold as there is no way to bring back the Armenian money and support.  The hey day is over and the new crop of nursing homes that are top notch are on the elite part of Fresno and have wealthy cash payors and MANY wealthy Armenians who don't want to live in that sorry sad place you have created.  


NYS AG Announces Arrests Of Nursing Home Employees And Lawsuit Against The Home's Owners Alleging Pattern Of Neglect

Handcuffs Orange Jumpsuit"Employee Negligence Caused The Death Of A 72 Year-Old Female Resident And Severe Injuries To Another Resident; Administrator, And Other Employees Attempted Cover Up; While Home’s Owners Diverted $60M In Medicaid Funds To Line Their Pockets."

A.G. Schneiderman Announces Arrests Of Suffolk County Nursing Home Employees And Lawsuit Against The Home's Owners Alleging Pattern Of Neglect
Employee Negligence Caused The Death Of A 72 Year-Old Female Resident And Severe Injuries To Another Resident; Administrator, And Other Employees Attempted Cover Up; While Home’s Owners Diverted $60M In Medicaid Funds To Line Their Pockets
Schneiderman: We Will Not Tolerate The Denial Of Life-Saving Treatment And Persistent Neglect Of Nursing Home Residents, Especially While The Owners Line Their Pockets With Millions Of Dollars Intended For Vital Resident Care
NEW YORK – Attorney General Eric T. Schneiderman today announced the arrests of nine employees of the Medford Multicare Center for Living, Inc. in Medford, New York. Seven of the arrests are in connection with the 2012 death of a 72-year-old resident who was at the facility for what was supposed to be temporary rehabilitation. The corporation operating the home and the facility’s top administrator were also charged with trying to cover up the circumstances surrounding the death. The Attorney General separately filed a civil lawsuit today charging the home’s owners with fraud, based on a long history of criminal conduct by employees of the home, and corporate looting.
“Nursing home residents are among our state’s most vulnerable citizens,” said Attorney General Schneiderman. “Today’s arrests and lawsuit send a message that we will not tolerate anyone being neglected or denied life-saving medical treatment while individuals line their own pockets with tens of millions of dollars that Medicaid intended to provide resident care. We must and will do everything in our power to protect our vulnerable nursing home residents from being preyed upon by those who are entrusted with their care, yet fail to fulfill their duties to provide necessary care.”
The felony complaint charges Kethlie Joseph, 61, of Brentwood, with Criminally Negligent Homicide for the death of a 72-year-old resident who was residing at Medford Multicare Center. Joseph, a licensed professional trained in administering treatment to ventilator-dependent residents, admitted to never reading a doctor’s orders requiring the resident to be connected to a ventilator machine at night. As a result, the resident was not connected to the ventilator when she went to sleep, and she died that night. Joseph not only ignored alarms for more than two hours, but also ignored messages to her pager when the resident stopped breathing. Furthermore, video surveillance captured Joseph walking toward her office and not reappearing until hours later. Only after an unassigned nurse’s aide finally went to check on the resident did she receive medical attention, but by then, she had likely been dead for some time.
Four additional licensed employees of the nursing staff were also charged in connection with the resident’s death. They are:
  • Kimberly Lappe, 31, of Medford, a registered nurse who also failed to respond to the visual and audio alarms for almost two hours despite being inches away from the monitors. Despite video evidence to the contrary, Lappe also falsely claimed in notes written a day after the incident that nurses had responded to the alarms and that the resident was in stable condition.
  • Victoria Caldwell, 50, of Medford, a licensed practical nurse who claimed to investigators that the resident was alive and “looked up at me” when in fact the resident had likely been dead for some time.
  • Christina Corelli, 37, of East Patchogue, an aide who falsely claimed that the resident’s respiratory alarms were not beeping and that the resident was breathing normally when records show that the alarm system had been activated for the entire time Corelli was in the room with the resident.
  • Patricia DiGiovanni, 62, of Port Jefferson, an aide who was assigned to sit at the resident’s bedside but did not respond to alarms ringing at the resident’s bedside.
Medford Multicare Center’s licensed administrator, David Fielding, 56, of West Lido Beach, and its director of respiratory therapy, Christine Boylan, 49, of Mastic, were also arrested and charged with concealing computer records documenting the alarms that signified the resident’s distress from the NYS Department of Health (DOH) during the course of its investigation, in an attempt to cover up the incident. An anonymous Medford whistleblower later informed authorities of the circumstances.
In addition to these seven employees charged in connection with the death of the resident and the cover up of the circumstances surrounding it, other employees were arrested today for their roles in separate incidents. Yolanda Monsalvo, 47, of Nesconset and Catherine Reyes, 49, of Ridge, were both charged with Falsifying Business Records in the First Degree and Willful Violation of the Health Laws for neglecting other residents and providing false statements to conceal the neglect. A resident with dementia in Monsalvo’s care sustained a traumatic head injury and a broken arm when Monsalvo left the building instead of monitoring the resident; a resident assigned to Reyes’s care was utterly neglected by Reyes to the point that he was found in deplorable and dangerously unsanitary conditions.
All the criminal charges brought today are merely accusations, and defendants are presumed innocent until and unless proven guilty.
In a civil suit filed separately today against the owners of the Medford Multicare Center, Attorney General Schneiderman detailed an extensive pattern of resident neglect and systematic corporate looting. Since 2008, an additional 17 licensed and certified employees of the Medford facility have been convicted of neglect and the falsification of records in an attempt to cover up abuse and neglect. Six of the 17 convictions arose out of hidden camera investigations conducted by the Attorney General’s Medicaid Fraud Control Unit.
The civil complaint details how Medford’s owners lined their pockets with millions in Medicaid funds while turning a blind eye to suffering caused by the persistent neglect of the home’s residents by senior management and staff. Since opening Medford in 2003, the owners systemically looted the facility by paying themselves at least $60 million, representing 22% of the Medicaid funding they received in that time. In the same 10-year period:
  • 17 nurses and aides pled guilty to neglect and falsifying records;
  • the New York State Department of Health cited the nursing home with 130 violations of state regulations designed to ensure adequate care to nursing home residents. In two of those instances, DOH found that the home placed its residents in “immediate jeopardy” of “serious injury, harm, impairment and death;” and
  • 5,000 incidents and accidents occurred at the facility since 2008, averaging 20 per week; only 60 of the 5,000 were reported to the New York State Department of Health as required by law. 
The Attorney General’s civil suit also describes how, rather than investing in better staffing and improved supervision to remedy the longstanding history of neglect and dangerously inadequate care, the home’s owners slashed salaries and supplies. Meanwhile, they regularly paid themselves nearly as much in salary as they paid to all 400-plus employees combined. The complaint alleges that the owners failed in their obligations to ensure proper care for residents and siphoned millions of Medicaid dollars intended to provide necessary care and improve residents’ quality of life.
The Attorney General would like to thank the New York State Department of Health for referring these matters to the Office and for its assistance in conducting the investigations. The Attorney General would also like to thank the New York State Police for its assistance in processing the arrests of the defendants.
The cases were investigated by Senior Special Investigator Dawn Scandaliato, Senior Special Investigator Regina Hogan and Special Investigator Jessica Toritto, under the supervision of Supervising Special Investigator Greg Muroff and MFCU Deputy Chief Investigator Kenneth Morgan, and Karen Patterson, RN, Confidential Medical Analyst and Pedro Villegas, Confidential Systems Analyst. Forensic audit work was performed by Milan Shah, Associate Special Auditor, Joanna-Joy Volo, Associate Special Auditor Investigator, and Theresa White, Supervising Auditor, under the supervision of Michael LaCasse, Chief Auditor for Civil Enforcement.
The criminal and civil investigations were conducted by Special Assistant Attorneys General Veronica Bindrim-MacDevitt and Sally G. Blinken, under the supervision of Jane Zwirn-Turkin, Deputy Regional Director of the Hauppauge Regional Office, Thomas O’Hanlon, Chief of Criminal Investigations-Downstate, Assistant Deputy Attorney General Paul J. Mahoney, Acting Director Amy Held and Executive Deputy Attorney General for Criminal Justice Kelly Donovan.
Schneiderman does not name the nursing home owners in his press release, but Newsday's story on the arrests and lawsuit does:
…But the owners -- Mordechai Klein, Norman Rausman, Martin Rausman, Michael Rausman, Henry Rausman and Mendel Aschkenazi -- have withdrawn more than "$60 million in profit sharing, employee loans, unearned exorbitant salaries and purported charitable contributions to their own family-run private foundations," the suit said.